Dragon4d Privacy Policy — User Information Protection
Dragon4d takes our responsibility to every user's privacy seriously. This policy clearly outlines how we collect, use, store, and protect your personal information while you use our platform.
Effective date: January 2026. This policy is subject to periodic review.
1. Information We Collect
When you register or use the dragon4d platform, we collect several categories of information to ensure the service functions properly and securely:
Your name, email address, phone number, and login credentials provided during account registration.
Device type, operating system, browser type, IP address, and other technical data automatically transmitted when you access the platform.
Details of deposits and withdrawals in Malaysian Ringgit (RM), including the payment methods used. Full card numbers are never stored by us.
Platform activity records including pages visited, bets placed, session duration, and interactions with platform features.
2. How We Use Your Information
Information collected by dragon4d is used solely for the following purposes and will not be used beyond the scope stated here:
- Account management & identity verification — to process registration, login verification, and identity confirmation during financial transactions.
- Transaction processing — to process deposits, withdrawals, and financial records in MYR accurately and securely.
- Service improvement — to understand usage patterns and improve the overall user experience.
- Security & fraud detection — to detect and prevent unauthorised activity, fraud, or platform abuse.
- Service communications — to send you important notifications relating to your account, transactions, or policy changes.
Dragon4d will not use your information for third-party marketing purposes without your explicit consent.
3. Cookies & Session Tracking
The dragon4d platform uses cookies and similar tracking technologies to ensure smooth platform functionality and enhance the user experience. Cookies are small text files stored on your device.
We use cookies for the following purposes:
- Session cookies — to maintain your login status during an active session; these do not persist after you close your browser.
- Preference cookies — to save your language settings and display preferences for a more convenient experience next time.
- Analytics cookies — collects anonymous usage data to help us understand how users interact with the platform.
You can manage or block cookies through your browser settings. Keep in mind, however, that blocking certain cookies may affect the functionality of some parts of the platform.
4. Data Storage, Security & Information Sharing
Storage & Security
Dragon4d stores user information on servers protected with industry-standard encryption. All financial and personal data transmitted between your device and our servers is secured using robust encryption protocols. Access to personal information is restricted to staff who genuinely require it to carry out their duties.
We retain your personal information for as long as your account remains active, or as long as necessary to fulfil relevant legal and business obligations. When information is no longer needed, it will be securely deleted or anonymised.
Third-Party Sharing
Dragon4d does not sell or rent your personal information to any third party for marketing purposes. We only share information in the following limited circumstances:
- Authorised payment processors to handle your MYR transactions securely.
- Regulatory authorities or law enforcement agencies when required by Malaysian law.
- Technical service providers that assist with platform operations, subject to strict confidentiality agreements.
5. User Rights & Contact Information
Your Rights Over Personal Data
As a dragon4d user, you have the following rights regarding your personal information:
- Right of access — you may request a copy of the personal information we hold about you.
- Right of rectification — you may request that we update or correct any inaccurate information.
- Right to erasure — under certain circumstances, you may request the deletion of your personal information, subject to applicable legal requirements.
Privacy Policy Updates
Dragon4d reserves the right to update this privacy policy from time to time. Users will be notified of any significant changes via the platform or by email. Your continued use of the platform after changes take effect constitutes your acceptance of the updated policy.
Contact Us
For any questions, requests, or concerns regarding your privacy and data protection, please contact the dragon4d support team via email: [email protected]. You may also refer to the FAQ for answers to common questions.
Your Privacy Is Our Priority
If you have any questions about how dragon4d handles your data, we're here to help. Register your account with confidence or log in for a secure experience.